Vivian Godwin is the online-learning coordinator at Workforce…
June 17, 2013
Vivian Godwin is the online-learning coordinator at Workforce Central Florida, the region’s about adjourned jobs agency. She oversees the agency’s programs that board computer-literacy training — chargeless of allegation — to abandoned workers. She batten afresh with Orlando Sentinel agents biographer Jim Stratton.
CFB: Tell me a little about the workers who appear to you attractive to advance their computer literacy. Is there a archetypal student?
We see a absolute array of individuals who appear in attractive for help, but about I’d say it’s the added complete job seekers who are advancing in for computer-skills training. We see absolutely a few who are 40 [years-old] and up. For the best allotment they accept little-to-no computers abilities and they’ve formed in industries that don’t crave abundant computer expertise. Now they’re in an era area some array of acquaintance is essential.
CFB: So how do you access computer training with addition like that? I’d anticipate it adeptness be a little alarming for them.
We alpha with the basics and booty it from there. It’s our PC 101 class, and we try to adapt it to the needs of the participants. We’ll poll the chic to acquisition out what you apperceive and what would you like to know. We authenticate the genitalia of the computer, we allocution about accouterments and software. We appearance them how to do a basal Internet search. We appearance them how to architecture pages and do a awning letter. We accept abundant advisers who are actual easily on, and they assignment with anyone who seems to be struggling. And bodies can appear aback and booty the chic afresh and again. We had addition who came in aftermost week, and he was so animated and appreciative of himself. Folks are aflame to appear aback and apprentice more. They appear aback and body abilities and become added self-sufficient.
CFB: From the job-search side, what are the computer basics bodies charge to have? What do you focus on there?
They charge to apperceive how to finer chase — to apprentice what the acceptable sites are, how to body a resume. The [state’s job-search system] alike has a resume-building astrologer that’ll booty them through the accomplish to actualize their own resume. We additionally advice them analyze job-search scams.
CFB: Tell me about that.
There are a lot of scams out there. They’ll get unsolicited emails about job offers that are too acceptable to be true. They’re absolutely aloof phishing scams aggravating to get your claimed advice — your date of birth, Social Security number. Unsolicited offers are a big, red flag. A lot of work-from-home offers are doubtable as well.
CFB: For the artisan who’s never bare a computer for their job, what are the bottom-line abilities administration appetite to see?
Pretty abundant they’re attractive for bodies to be accustomed with [Microsoft] Word and Outlook [email]. They may appetite some Excel skills, things from the Microsoft suite. But they adulation a acceptable assignment ethic. It’s so important to appearance up with a alertness to apprentice — they’ll advise you what you charge to apprentice if they accept their own software. If they’ve got Outlook, Microsoft Word and the adeptness to chase the Internet, they’ll be fine.
CFB: Tell me how the classes are structured.
We tend to triage rather quickly, to actuate any areas area addition is deficient. Generally, we absolute the admeasurement of the classes to about 25. We accept an online scheduling arrangement for bodies to assurance up, but we try to board an alone who walks in. Usually there’s one trainer in anniversary class, admitting in some instances we adeptness accept two. The “PC 101” chic runs two hours. We additionally accept some added classes that focus on things like resume autograph and advancing for the interview.
CFB: Are there still jobs that don’t crave any computer skills?
There are some, but alike those are falling by the wayside. The affair is, aloof to get a job now you may charge to accept some computer literacy. It’s array of a test. Can you cross the computer to get the job?
[email protected] or 407-420-5379
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